Privacy · Monument City Capital
Privacy Policy
Effective Date: February 16, 2026
Monument City Capital, LLC and Monument City Capital Income Fund, LLC (“Company,” “we,” “us,” or “our”) are committed to protecting your privacy. This Privacy Policy describes our policies and procedures regarding the collection, use, disclosure, and safeguarding of your information when you access our website, submit inquiries, or engage with our services. By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
1) Interpretation and Definitions
Interpretation
Words with initial capitalization have meanings defined below and apply whether singular or plural.
Definitions
For purposes of this Privacy Policy:
- Account
- means a unique account created for you to access portions of our services.
- Affiliate
- means an entity under common control with the Company.
- Company
- refers to Monument City Capital and its affiliated entities, including Monument City Capital Income Fund, LLC.
- Cookies
- are small files stored on your device.
- Device
- means any device used to access the Service.
- Personal Data
- means information that identifies or relates to an identifiable individual.
- Service
- refers to our website and related digital services.
- Service Provider
- means third parties that process data on our behalf.
- Usage Data
- means data collected automatically through use of the Service.
- Website
- refers to Monument City Capital’s website and associated landing pages.
- You
- means the individual or entity using the Service.
2) Information We Collect
A. Personal Information You Provide
We may collect personally identifiable information, including but not limited to:
- Name
- Email address
- Phone number
- Mailing address
- Company name
- Financial, investment, or accreditation-related information
- Information submitted through forms, applications, or correspondence
B. Automatically Collected Information (Usage Data)
We may automatically collect:
- IP address
- Browser type and version
- Device identifiers
- Pages visited and time spent
- Referring URLs
- Diagnostic and performance data
C. Tracking Technologies and Cookies
We may use cookies, web beacons, tags, and similar technologies to improve functionality and analyze website usage. You may control cookies through your browser settings.
D. SMS/Text Messaging Data
If you opt in to receive SMS/text messages, we collect your phone number, your opt-in status and timestamp (when and where you consented), and message history/delivery status as needed for support and compliance.
3) How We Use Your Information
We use Personal Data for the following purposes:
- To provide, operate, and maintain our services
- To manage investor and borrower relationships
- To evaluate lending or investment opportunities
- To communicate regarding inquiries, transactions, and updates
- To comply with legal, regulatory, and contractual obligations
- To improve our website and service offerings
- To detect and prevent fraud and unauthorized activity
- To conduct internal analysis and business planning
4) Contact Forms and Submitted Information
When you submit information through our website forms, we collect only the data you choose to provide. This information is used to respond to inquiries, deliver requested materials, and support our business relationship. We do not sell this information.
5) Investor Accounts and Portal Access
If you create an account or access investor-related services, we collect information necessary to establish and maintain secure access. This data is used solely for account administration, compliance, and communication.
6) Email and SMS Communications
A. Email Communications
By providing your email address, you consent to receive informational, transactional, and limited promotional communications. You may unsubscribe at any time using the link provided in our emails.
B. SMS / Text Messaging (A2P / TCPA Compliance)
If you opt in to receive SMS/text messages from Monument City Capital:
- Messages may include appointment scheduling, reminders, service updates, transactional information, and limited promotional information related to our services.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to opt out at any time.
- Reply HELP for help, or contact us at [email protected] or +1 443-775-3749.
- Consent to receive texts is not a condition of purchase.
- You must be at least 18 years old to opt in.
Important: No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. We do not share SMS opt-in data, consent, or texting originator information with third parties for their marketing purposes.
For full details of our SMS program, see our SMS Privacy Policy.
7) Disclosure of Your Information
We may share your information with:
- Service providers assisting with operations, compliance, hosting, CRM, or communications
- Professional advisors (legal, accounting, compliance)
- Affiliates under common control
- Regulators or authorities as required by law
- Parties involved in mergers, financing, or asset transfers
We do not sell personal information.
8) Retention of Data
We retain Personal Data only as long as necessary to:
- Fulfill business and contractual obligations
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
Usage Data is generally retained for shorter periods unless required for security or compliance.
9) Transfer of Information
Your information may be processed and stored in locations outside your state or country. By using our services, you consent to such transfers. We implement reasonable safeguards to protect transferred data.
10) Your Rights and Choices
You may:
- Request access to your personal information
- Request correction or deletion
- Withdraw marketing consent
- Opt out of SMS communications by replying STOP
- Opt out of marketing emails using the unsubscribe link in our emails
To exercise these rights, contact us using the information below.
11) Disclosure for Legal Purposes
We may disclose Personal Data when required to:
- Comply with legal obligations
- Respond to lawful requests
- Protect Company rights and property
- Prevent fraud or misconduct
- Protect public safety
12) Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your data. However, no electronic transmission or storage system is completely secure.
13) Children’s Privacy (18+)
Our website and services are not directed to individuals under 18. We do not knowingly collect personal data from minors. If such data is discovered, it will be promptly removed. By using our website or opting in to SMS messages, you represent that you are at least 18 years of age.
14) Third-Party Websites
Our website may link to third-party sites. We are not responsible for their privacy practices. We encourage reviewing their privacy policies.
15) Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of changes.
16) Contact Us
If you have questions regarding this Privacy Policy or our data practices, contact us:
See also our Terms & Conditions and SMS Privacy Policy.